Effective Date: 25th May 2024
Welcome to pinateros.co.uk! Your privacy and trust are paramount to us, especially in an industry where financial security and user well-being are critical. This Privacy Policy outlines how Piñateros Games Ltd. ("we," "us," or "our") collects, uses, stores, and protects your personal data when you visit and interact with our website, https://pinateros.co.uk/.
We understand that you are entrusting us with sensitive information. We are committed to transparency, responsible data handling, and ensuring your experience with us is safe, fair, and enjoyable. This policy is designed to meet stringent UK data protection standards, including the UK General Data Protection Regulation (UK GDPR), and the specific requirements of the UK Gambling Commission (UKGC), while also addressing the expectations of Google for high-quality, trustworthy YMYL (Your Money Your Life) content.
1. Who We Are (Data Controller)
Piñateros Games Ltd. is the data controller responsible for processing your personal data collected via https://pinateros.co.uk/.
2. Our Commitment to Your Privacy
We are dedicated to protecting your privacy and handling your data with integrity and care. Our approach is built on the following core principles:
We process your data lawfully, fairly, and in a transparent manner.
We collect your data for specified, explicit, and legitimate purposes only.
We collect only data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
We take all reasonable steps to ensure your data is accurate and, where necessary, kept up to date.
We retain your data only for as long as necessary for the purposes for which it was collected.
We implement appropriate technical and organisational measures to ensure the security of your data, protecting it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
3. Information We Collect About You
We collect various types of personal data depending on your interaction with pinateros.co.uk. We primarily operate as a showcase for the "Pinateros" slot game.
a. Information You Provide Directly:
While pinateros.co.uk itself does not typically involve direct user registration or real-money gambling, you might provide information if you choose to:
- Contact Us: Your name, email address, and the content of your message when you send us inquiries or feedback.
- Subscribe to Newsletters (if offered): Your email address for updates related to "Pinateros" or other games.
b. Information Collected Automatically (Technical & Usage Data):
When you visit our website, we automatically collect certain information about your device and browsing activity. This helps us understand how our site is used and improve your experience.
- Device Information: IP address, operating system, browser type and version, screen resolution, language settings.
- Usage Information: Pages visited, time spent on pages, referral source, clicks, game feature interactions (e.g., when the "Chili Feature" or "Mystery Bonus" is triggered in the demo game, or which symbols appear).
- Gameplay Information (Demo Mode): While no personal data is directly linked to demo gameplay, we may collect aggregated, anonymised data about how users interact with the "Pinateros" game, such as average spin duration, feature activation rates (e.g., frequency of Wild expansions, Chili Feature triggers, or Mystery Bonus activations), and common betting patterns (within demo limits). This helps us understand game engagement and identify potential areas for improvement.
- Location Data: Approximate geographical location derived from your IP address.
c. Information from Third Parties:
- Affiliate Partners: If you click on a link from an affiliate partner to reach our site, we may receive information about which partner referred you.
- Game Provider (Swintt): As the game provider for "Pinateros," Swintt may provide us with aggregated, anonymised data regarding game performance and user engagement which does not identify you personally.
4. How and Why We Use Your Information (Purposes & Legal Bases)
We process your personal data for specific purposes and rely on clearly defined legal bases under UK GDPR:
| Purpose of Processing | Types of Data Used | Legal Basis (UK GDPR) |
|---|---|---|
| Contact Details: | Name, email address, message content when you contact us | Legitimate interests (responding to inquiries and providing customer support) |
| Website Analytics & Improvement: | Technical data, usage patterns, device information, gameplay interactions | Legitimate interests (improving website functionality and user experience) |
| Security & Fraud Prevention: | IP addresses, device fingerprints, usage patterns | Legitimate interests (protecting our systems and users from security threats) |
| Legal Compliance: | All data as required by applicable laws | Legal obligation (compliance with UK gambling regulations and data protection laws) |
This Privacy Policy demonstrates our commitment to protecting your personal data and maintaining the highest standards of transparency and accountability. All processing activities are conducted in accordance with UK GDPR and applicable gambling regulations.